Global Airline Review
 

British Airways


Address: British Airways Waterside (HAA3) PO Box 365 Harmondsworth UB7 0GB   Zip:  
Country: United Kingdom  City:  
Email: info@britishairways.com  Web: http://www.britishairways.com 


User Review(s)


Disaster

Depart from: London   To: Madrid - On date: 12/Jan/2010 - Flight Type: Economy

My first 3 flights were canceled. After 13 hours at the airport and 2 hours sitting on the tarmack, we finally took off. Landed in Madrid 17 hours later than expected. Both of my pieces of baggage lost. It is two weeks later and neither bag has been located. This was my worst experience on any airline ever.
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Watch BA online check in

Depart from: Heathrow   To: Singapore - On date: 19/Nov/2009 - Flight Type: Economy

Checked in online 24 hours before flight and arrived at LHR 3 hours before departure to discover system had unloaded me from the flight. The seat I selected had already been given away. BA Customer Service unable to do anything remotely positive to help, so I ended up in a middle seat at the back of the plane (seat 51B rather than my chosen centre aisle in row 35). Contacted BA.com who said I could have selected my seat in advance by paying GBP20 - This is disgusting and makes BA more like a budget airline. I will definitely stay away in future unless I have no choice. I'll do whatever I can to fly Singapore AIrlines in future.
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Wow what a surprise

Depart from: Sydney   To: Bangkok - On date: 29/May/2009 - Flight Type: Business Class

Flying the new British Airways business class is like flying in a recliner chair in your lounge room. After boarding this aircraft i was immediately impressed by the layout of the seating, seats of 2 one facing forward one facing backwards. The privacy screen can be put up by a simple press of a button. The comfort of these new seats is outstanding, at the press of a button the seat can be moved into a relaxing lounge style seating right through to a fully flat bed. Although British Airways may lack the 'refinement' of the Singapore Airline experience in Business Class, British Airways by far has the better product purely because of comfort and ease of the workings of the seat. The crew were great, professional and not over the top, food on the flight was probably the only disappointment, a bit ordinary for the $$ you pay but when you wanting to sleep etc then overall the experience could not be faulted.
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International routes are great

Depart from: Düsseldorf   To: New York - On date: 16/Sep/2007 - Flight Type: Economy

The international routes are great, we went from Düsseldorf to New York, we had an excellent seats with extra leg room, the plane was a 747, we have had VOD witch was a blessing since we ware traveling with children, the crew ware both friendly and professional, we have traveled economy but felt as good as first class if not better.
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